Cover illustration for “Territory-Based Quota Allocation and Fairness Perception”

Essay Quota Design & Attainment

Territory-Based Quota Allocation and Fairness Perception

Territory structure matters more than quota math when reps judge fairness.

Arjun Halloran8 min read

Sales · sales leads · CRM

All about Sales and CRM Tools

Cover illustration for “Bottom-Up vs Top-Down Sales Forecasting in B2B”

Essay Sales Forecasting Methods

Bottom-Up vs Top-Down Sales Forecasting in B2B

Both methods expose blind spots the other misses, so run both and reconcile before quarter start.

Elodie Whitfield · 9 min read

Cover illustration for “Mutual Action Plans and Contract Milestones in Late-Stage Deals”

Essay Sales Contract Workflows

Mutual Action Plans and Contract Milestones in Late-Stage Deals

Shared ownership of milestones separates real momentum from deals that only look busy.

Arjun Halloran · 9 min read

Cover illustration for “Contract Approval Bottlenecks That Delay Deal Close”

Essay Sales Contract Workflows

Contract Approval Bottlenecks That Delay Deal Close

Fixing internal routing and accountability cuts deal cycle time without renegotiating terms.

Reid Castellano · 9 min read

The arithmetic stamps a number on conditions that were unequal before planning began.
From Territory-Based Quota Allocation and Fairness Perception
Cover illustration for “Sales-Initiated Contract Redline Process for AEs”

Essay Sales Contract Workflows

Sales-Initiated Contract Redline Process for AEs

Account executives need a clear playbook to move redlined contracts toward signature without delays.

Elodie Whitfield · 8 min read

Cover illustration for “Sales Pitch Structures That Work in B2B SaaS Demos”

Essay sales leads

Sales Pitch Structures That Work in B2B SaaS Demos

Discover buyer pain first, then tailor your demo to three use cases.

Arjun Halloran · 9 min read

Cover illustration for “Failed Customer Interactions and What They Cost”

Essay customer interactions

Failed Customer Interactions and What They Cost

Poor customer experiences put $3.8 trillion in annual global sales at risk.

Tamsin Adeyemi · 10 min read

Cover illustration for “Sandbagging in Sales Forecasts and How to Detect It”

Essay Sales Forecasting Methods

Sandbagging in Sales Forecasts and How to Detect It

Compensation rules rewarding underreporting drive sandbagging more than dishonest reps do.

Arjun Halloran · 8 min read

From the archive

  1. 01Essay Sales Forecasting MethodsScenario Planning in Annual Sales ForecastsArjun Halloran · 9 min read
  2. 02Essay customer interactionsHow to Improve Customer Interaction Response QualityElodie Whitfield · 8 min read
  3. 03Essay lead managementBuilding a Lead Management Program From ScratchElodie Whitfield · 9 min read
  4. 04Essay SalesSales Definition Inside a B2B Go-to-Market MotionArjun Halloran · 9 min read
  5. 05Essay Sales Forecasting MethodsForecasting for New Logo vs Expansion RevenueArjun Halloran · 9 min read
  6. 06Essay CRMAnalytical CRM Capabilities and Use Cases for B2B Revenue TeamsTamsin Adeyemi · 11 min read
  7. 07Essay CRMCRM Selection Criteria for B2B Companies With Complex Sales CyclesArjun Halloran · 10 min read
  8. 08Essay Customer relationsClient Satisfaction Survey Design for B2B SaaS AccountsElodie Whitfield · 11 min read
  9. 09Essay SalesSales Pipeline Stages Defined for B2B SaaS TeamsTamsin Adeyemi · 11 min read
  10. 10Essay SalesOutbounding in Sequenced Multichannel CadencesReid Castellano · 8 min read
  11. 11Essay lead managementLead Generation Landing Page Design for B2B ConversionArjun Halloran · 9 min read
  12. 12Essay sales leadsLead Scoring Models for B2B SaaS Pipeline PrioritizationReid Castellano · 10 min read
  13. 13Essay SalesB2B Sales Experience Requirements by Role and SeniorityArjun Halloran · 8 min read
  14. 14Essay SalesRequest for Proposal Response Strategy for B2B Sales TeamsArjun Halloran · 9 min read
  15. 15Essay sales leadsCold Email Follow-Up Sequences for B2B Sales TeamsReid Castellano · 10 min read
  16. 16Essay FeaturesLead Qualification Methods for B2B Sales Teams (Part 2)Reid Castellano · 6 min read
  17. 17Essay SalesDecision Maker Identification in B2B Enterprise Sales CyclesArjun Halloran · 10 min read
  18. 18Essay FeaturesSales Pipeline Management Software Worth Comparing in 2025Arjun Halloran · 9 min read
  19. 19Essay sales leadsOutbound Prospecting Workflows in Salesforce CRMArjun Halloran · 8 min read
  20. 20Essay customer interactionsCustomer Research Surveys for B2B Product and GTM TeamsTamsin Adeyemi · 7 min read
  21. 21Essay FeaturesHow Salesforce Integration Architecture Actually WorksElodie Whitfield · 7 min read
  22. 22Essay SalesValue Proposition Frameworks for B2B SaaS PositioningArjun Halloran · 10 min read
  23. 23Long read lead managementLead Management Metrics and Reporting for Sales LeadersArjun Halloran · 12 min read
  24. 24Long read lead managementLead Nurturing Sequences for Long B2B Sales CyclesTamsin Adeyemi · 12 min read
  25. 25Essay lead managementLead Routing Rules and Assignment Automation in Sales OpsArjun Halloran · 10 min read
  26. 26Essay lead managementB2B Lead Generation Companies Evaluation GuideReid Castellano · 11 min read
  27. 27Essay lead managementLead Management in CRM Systems Step by StepElodie Whitfield · 11 min read
  28. 28Long read sales leadsHow to Qualify Sales Leads Before the Discovery CallArjun Halloran · 12 min read
  29. 29Long read sales leadsRelationship Between Leads and Closed Revenue in B2BTamsin Adeyemi · 12 min read
  30. 30Long read customer interactionsEmpathy in Customer Service Interactions Practical GuideElodie Whitfield · 12 min read
  31. 31Essay customer interactionsMonitoring Customer Interactions Across Digital ChannelsReid Castellano · 11 min read
  32. 32Long read Customer relationsCustomer Relations Email Templates for B2B TouchpointsArjun Halloran · 12 min read
  33. 33Essay customer interactionsBest Cloud Platforms for Tracking Customer InteractionsTamsin Adeyemi · 9 min read
  34. 34Long read customer interactionsCustomer Interaction Examples Across the B2B LifecycleElodie Whitfield · 13 min read
  35. 35Long read customer interactionsPersonalized Customer Interactions at Scale in B2B SaaSElodie Whitfield · 12 min read
  36. 36Essay customer interactionsCustomer Service Interaction Metrics That Drive RetentionTamsin Adeyemi · 9 min read
  37. 37Essay Customer relationsDescribing Positive Customer Relations in Proposals and ReviewsElodie Whitfield · 9 min read
  38. 38Essay Customer relationsGood Customer Service Skills with Concrete ExamplesArjun Halloran · 9 min read
  39. 39Essay Customer relationsCustomer Relations Examples from B2B CompaniesTamsin Adeyemi · 9 min read
  40. 40Essay Customer relationsCustomer Relations vs Customer Service DistinctionsElodie Whitfield · 9 min read
  41. 41Essay Customer relationsCustomer Relations Skills for Account ManagersReid Castellano · 9 min read
  42. 42Essay Customer relationsWhat Good Customer Service Looks Like in SaaSElodie Whitfield · 9 min read
  43. 43Essay Customer relationsWhat Customer Relations Means for B2B RetentionTamsin Adeyemi · 11 min read
  44. 44Essay lead managementCRM and Lead Management Workflow IntegrationElodie Whitfield · 9 min read
  45. 45Essay SalesSales and Marketing Role Split in B2B Revenue TeamsTamsin Adeyemi · 10 min read
  46. 46Essay SalesSales Tools for B2B Revenue TeamsArjun Halloran · 9 min read
  47. 47Long read SalesSales Promotion Examples in SaaS and TechElodie Whitfield · 12 min read
  48. 48Long read SalesSales Tools Software Evaluation CriteriaTamsin Adeyemi · 12 min read
  49. 49Essay SalesHow to Increase Sales Without Growing HeadcountArjun Halloran · 8 min read
  50. 50Essay SalesSales Tools in Marketing and Revenue Operations AlignmentElodie Whitfield · 10 min read
  51. 51Essay SalesBest Sales Tools for Small and Mid-Size TeamsReid Castellano · 7 min read
  52. 52Long read sales leadsGenerating Sales Leads Through Inbound and Outbound ChannelsArjun Halloran · 12 min read
  53. 53Essay sales leadsLead Qualification Methods for B2B Sales Teams (Part 1)Arjun Halloran · 8 min read
  54. 54Essay sales leadsSales Lead Generation Software Comparison for B2BReid Castellano · 10 min read
  55. 55Essay sales leadsQualified Sales Leads Criteria and Scoring FrameworksArjun Halloran · 11 min read
  56. 56Long read sales leadsGenerating Leads in Sales With Product-Led MotionsArjun Halloran · 13 min read
  57. 57Essay sales leadsHow Leads Move Through the Sales PipelineTamsin Adeyemi · 8 min read
  58. 58Essay CRMSalesforce CRM Tutorial for New AdminsElodie Whitfield · 11 min read
  59. 59Essay CRMTypes of CRM Software and When to Use EachElodie Whitfield · 9 min read
  60. 60Essay CRMBenefits of CRM for B2B Sales and Revenue OperationsReid Castellano · 8 min read
  61. 61Essay CRMHubSpot Free CRM Capabilities and Upgrade ThresholdsReid Castellano · 9 min read
  62. 62Essay CRMSalesforce CRM Certification Paths and CostsReid Castellano · 10 min read
  63. 63Long read CRMSalesforce CRM Training Options for TeamsReid Castellano · 12 min read
  64. 64Long read CRMBest CRM Software for Mid-Market B2B CompaniesReid Castellano · 14 min read
  65. 65Essay CRMCRM Software Examples by Business TypeReid Castellano · 10 min read
  66. 66Essay FeaturesWhat Happens to a Lead at Each Stage of the Sales PipelineArjun Halloran · 10 min read